Privacy Protection

Hibajee BD Privacy Policy

Your personal data is our most valued asset. This page clearly explains how Hibajee BD collects, uses, and safeguards your information.

Last Updated: January 2026 Applicable: Bangladesh Version 2.1
Your Data
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1. Introduction

Hibajee BD takes your privacy extremely seriously. We believe that a player's personal data belongs to them — and protecting it is our responsibility. This Privacy Policy explains what information Hibajee BD collects, why it is collected, how it is used, and how it is kept secure.

By registering on our platform, you are considered to have read and accepted this Privacy Policy. This policy applies to the Hibajee BD website, mobile app, and all related services.

Our Commitment: Hibajee BD never sells your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.

This Privacy Policy has been developed in line with international data protection standards. You will be notified in advance by email or SMS of any changes.


2. Information We Collect

Hibajee BD collects your information in several ways. Below is a detailed breakdown of the types of data we collect:

Type of Information Example Collection Methods
Identity Information Name, date of birth, national ID number Registration form, KYC verification
Contact Information Email, mobile number, address Registration Form
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Automatic Collection
Gaming Activity Betting history, game preferences, session duration Platform Usage

In addition to the above, we also store any information you share when contacting customer support. This data is used exclusively for resolving issues and improving our services.


3. How Your Information Is Used

Hibajee BD uses your information only for the purposes listed below. We never use your data for unnecessary reasons:

  • Account Management: To create, verify, and secure your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To verify identity and prevent fraud.
  • Promotional Communications: To send you SMS and email updates about bonuses and offers (you can opt out at any time).
  • Service Improvement: To analyze usage patterns and improve the platform.
  • Legal Compliance: To comply with directives from licensing authorities and law enforcement.
  • Responsible Gaming: To identify signs of excessive gaming and provide timely support.

To stop receiving promotional SMS and emails, turn off notifications in Account Settings or email us at support@hibajeebd.ws.


4. Who Your Information Is Shared With

Hibajee BD does not sell your data. However, certain information may be shared in the following limited circumstances:

  • Payment Processor: Only the necessary information is shared with mobile banking operators such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Game Provider: Providers such as Evolution, Pragmatic Play, and PG Soft may receive minimal technical data necessary to operate their games.
  • Licensing Authority: If our gaming licence regulator requests data for audit purposes, we are required by law to provide it.
  • Law Enforcement Agencies: To comply with court orders or legal obligations.
  • Fraud Prevention Services: With specialist agencies for fraud prevention and anti-money laundering purposes.

Important: Outside of the situations described above, your data is never shared with any third party. Your information will never be sold or passed on to advertisers or marketing agencies.


5. Data Security Measures

Hibajee BD uses industry-leading security technologies to protect your privacy. Our technical and organizational security measures are outlined below:

  • 256-bit SSL/TLS Encryption: All data transmitted on the website is encrypted. No third party can intercept or read it in transit.
  • Two-Factor Authentication (2FA): OTP verification at login prevents unauthorized access to your account.
  • Firewall & DDoS Protection: Advanced firewall protection and DDoS mitigation are active at the server level.
  • Regular Security Audits: Third-party security specialists conduct regular audits of our systems.
  • Staff Training: Our team members receive regular training on data protection practices.
  • Encrypted Database: All stored data is kept in an encrypted database.

If you notice any suspicious activity or suspect unauthorized access to your account, contact us immediately at support@hibajeebd.ws. We aim to respond within 1 hour.


6. Cookie Policy

The Hibajee BD website uses cookies. Cookies are small text files stored in your browser that help enhance your website experience. We use the following types of cookies:

Essential Cookies Analytics Cookies Preference Cookies Security Cookies

  • Essential Cookies: These cookies are necessary to maintain your login session, remember your language preference, and keep the platform functioning properly. Disabling them will prevent the website from working correctly.
  • Analytics Cookies: Data on which pages are visited most and how long you spend on them is analyzed to improve our services. All data is anonymized.
  • Preference Cookies: Used to remember your gaming preferences and customization settings.
  • Security Cookies: Used to detect fraud and protect your account.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.


7. Your Rights

As a Hibajee BD player, you have certain important rights over your own data:

  • Right to Know: You can request to know what personal information we hold about you.
  • Right to Rectification: If any of your information is incorrect, you can request that it be updated.
  • Right to Erasure: After closing your account, you may request deletion of certain data (excluding information we are legally required to retain).
  • Right to Portability: You can request a copy of your data in machine-readable format.
  • Right to Object: You may object to the use of your data for specific purposes.
  • Right to Opt Out: You can request to stop receiving promotional communications at any time.

To exercise any of these rights, email us at support@hibajeebd.ws. We will respond within a maximum of 30 business days.


8. Data Retention Period

Hibajee BD does not retain your data beyond specified periods. Retention periods by data type are listed below:

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Financial Transaction Records: 7 years from the date of your last transaction, in accordance with financial regulatory requirements.
  • Customer Support Conversations: 2 years after the issue is resolved.
  • Cookies & Session Data: 30 days after the session ends.
  • Log Files: 90 days.

Certain information is required by law to be retained for a specified period. Once that period expires, the data is securely deleted.


9. Child Protection Policy

Hibajee BD strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process data from minors.

If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted. If you suspect your child is using this platform, please contact us right away at support@hibajeebd.ws.

For Parents: Use parental control software on your device and never share your login details with children.


10. Privacy Contact

For any questions about this Privacy Policy or requests regarding your data, please reach out to us through the following:

Email: support@hibajeebd.ws

Our data protection team typically responds within 7 business days. For urgent matters, reach us via live chat — we're available 24/7 in Bengali.

This Privacy Policy was last updated in January 2026. If any changes are made in the future, you will be notified via your registered email or SMS, and the update date on this page will be revised accordingly.

How Hibajee BD Protects Your Privacy

Your data security is at the core of every technical decision we make.

End-to-End Encryption
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. No third party can intercept your data in transit.
Your Data Is Never Sold
Hibajee BD never sells your information to advertisers or third parties. Your data is used solely to deliver our services.
Your Data, Your Control
View, update, or request deletion of your data at any time through Account Settings. Full control stays with you.
Anonymized Analytics
Usage data analyzed for service improvement is fully anonymized — you can never be personally identified from it.
Regular Security Audits
Independent security experts regularly audit Hibajee BD's systems. Any vulnerabilities identified are addressed promptly.
24/7 Privacy Support
Our Bangla support team is available around the clock for any questions about your data privacy. Reach us via live chat or email.

Join a Safe & Trusted Platform

Your privacy is our top priority. Open an account with Hibajee BD today and enjoy a fully secure gaming experience.

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